Frequently asked questions
Respuestas rápidas sobre reservas, pagos, requisitos y vehículos.
Bookings and payments
What documents do I need to rent a car? expand_more
Locals: ID, valid driver’s license and a physical credit card (for the deposit). Foreigners: passport and valid license; in some cases an international driving permit may be required depending on country of origin.
How can I book a vehicle? expand_more
You can book online (quote widget), by phone, WhatsApp or email. Final confirmation depends on availability and document validation.
What is the minimum age to rent a vehicle? expand_more
Minimum age is usually 21. Some categories may require 23 and/or apply young-driver surcharges depending on the vehicle type and current conditions.
What payment methods do you accept? expand_more
We accept cards, bank transfers and cash. Digital wallets may also be available. If you have a preference, contact us to confirm.
Do you require a deposit? How much? expand_more
Yes. The deposit varies depending on rental days and the selected vehicle. When you request a quote, you will receive the deposit amount by email.
Vehicles and extras
What types of vehicles are available? expand_more
We offer economy, midsize, SUVs, 4×4 and other categories depending on availability.
Do you offer automatic vehicles or manual only? expand_more
We offer both options: automatic and manual, for different customer profiles.
Do cars include GPS/Wi‑Fi/child seats? expand_more
These services are offered as extras. Their costs are shown clearly when you complete the quote.
Can I choose a specific car model? expand_more
Yes. In the online quote you can select the vehicle you want to rent, subject to real availability on your dates.
Do vehicles have air conditioning? expand_more
Yes, all our vehicles have air conditioning.